We recognize importance about protection of information (called "personal information" as follows.) about customer individual, and north energy (called "us" as follows) determines "policy about privacy policy" as follows and will wrestle about protection of personal information positively.

Policy about privacy policy

We observe laws and ordinances, "guidelines about protection of personal data in telecommunications business" and official regulations in the company and, about personal information to handle on corporate activities, manage this appropriately and protect, and interested parties such as customer, business partner and our officer and employee establish privacy policy for the purpose of operational improvement of the protection of personal data system which can be relieved as follows.

1) we employ administrator by section handling personal information or department unit and perform appropriate management to the administrator.
2) Acquire personal information of necessary range after identifying use purpose as much as possible when acquire personal information from customer, and having stated our windows for customer clearly beforehand. About use purpose, please see the following "use purposes of personal information".
3) We manage personal information that acquired than customer appropriately, and do not do offer, disclosure to third party except company which obtained customer's consent at all.
4) 3 us mentioned above. We carry out imposition, appropriate management by contract not to perform leak or re-offer of personal information of customer in company providing personal information based on agreement of customer to be able to employ in this.
5) Send information such as our service (is called "this service" as follows) considered to be useful or product, service of business partner to customer by E-mail, mail or we send to customer or may call. Customer stops these handling if we can hear from to our window and can let you reopen.
6) If customer can hear from to our window when inquiry, correction of personal information of customer are hoped for, cope immediately as far as is rational.
7) We observe laws and ordinances, model applied about personal information that we hold, and act as approach in each clause mentioned above for appropriate review, continuous improvement.

Use purpose of personal information

We handle personal information that we acquired from customer within the following use purposes.

When 1) contractor uses this service, to use as addresses such as E-mail, mail that we transmit to the contractor concerned.
2) Because we notify of the use of obstacle information, maintenance information about offer of this service or the use or service details using methods such as E-mail, mail, telephone for contractor.
3) To notify of various information about administration and offer of this service using methods such as E-mail, mail for contractor.
4) To notify of various information about service except this service that we provide or service that our affiliates provide using methods such as E-mail, mail for contractor.
5) To notify of various information about service that our business partner provides using methods such as E-mail, mail for contractor.
6) When there is request from contractor and we can confirm that the request is thing from contractor, to disclose.
7) When there is request from domestic and foreign public institutions, to disclose as information about contractor of this service.
8) Because, in addition, we use as far as we obtained consent from contractor beforehand.

Personal information consultation desk

Please inform of inquiry about protection of personal data policy and inquiry about various procedures from the following windows.
〒060-0809 4-10-3, Kita-9-jonishi, Kita-ku, Sapporo-shi galleria building 2F
North energy 0120-961-704